In the realm of home safety and electrical compliance, ensuring your bathroom appliances are up-to-date and hazard-free is more important than ever. One of the most alarming issues currently affecting homes across Christchurch and New Zealand is the continued use of the recalled Serene S2068, S207T, and S2069 bathroom heaters. Despite a nationwide prohibition, thousands of these unsafe heaters are still installed in residential properties, posing a serious fire risk and potential insurance liabilities.
At WeDo Electrical, we’re committed to protecting your home and loved ones by raising awareness about this urgent issue and offering prompt, professional removal and replacement services. The Ministry of Business, Innovation and Employment (MBIE) has confirmed that the S2068 model alone has caused at least 19 fires — and that more than 28,000 units of these models are still in use across the country, despite an official recall and ban on their operation.
Efficient electrical solutions are about more than energy savings — they’re about safety, compliance, and peace of mind. That’s why we’re helping Christchurch homeowners and landlords identify and remove these dangerous heaters before tragedy strikes. Don’t wait until winter — check your bathroom today, and if you find a Serene S2068, S207T, or S2069, contact WeDo Electrical to have it disconnected safely and replaced with a compliant, energy-efficient alternative.
Whether you're upgrading for safety, energy efficiency, or compliance, our team of qualified, registered electricians are ready to help. Visit wedoelectrical.co.nz to learn more or book your service now.
- Models at risk: Serene S2068, S207T, and S2069 (check the label using your phone’s selfie mode)
- Status: Officially recalled and prohibited for use in NZ
- Risk: High fire danger — 19 confirmed fires to date
- Insurance warning: Claims may be denied if guidance is ignored
- Identify and confirm if your bathroom heater is a recalled unit
- Safely disconnect and remove Serene S2068, S207T, and S2069 heaters
- Replace old units with safe, energy-efficient alternatives
- Issue safety certificates and compliance documentation
Urgent Warning for Christchurch Homeowners: Recalled Serene Bathroom Heaters Still Causing Fires
Recent reports confirm that two house fires in Christchurch were caused by the Serene S2068 bathroom heater — a product already under an official New Zealand-wide recall due to a critical fire hazard. This particular model is known to have internal defects that worsen with age, making it extremely dangerous, especially as we head into the colder months.
The Ministry of Business, Innovation and Employment (MBIE) has estimated that while over 16,000 units have been decommissioned, more than 28,000 Serene S2068, S207T, and S2069 heaters remain in use across New Zealand homes. It is illegal to continue using these models, and insurance may not cover any fire-related damage if the recall guidance is ignored.
At WeDo Electrical, we’re urging all Christchurch homeowners, landlords, and property managers to check their bathrooms immediately. If a Serene S2068, S207T, or S2069 heater is installed, stop using it immediately and arrange for it to be professionally disconnected and removed.
What You Need to Know:
How WeDo Electrical Can Help:
Whether you’re a homeowner, landlord, or property manager, our qualified electricians are available across Christchurch and Canterbury to ensure your property is safe and compliant. Don’t wait for an emergency to take action.
Contact us today at wedoelectrical.co.nz to schedule a fast heater inspection or removal service.
Protect your home, your tenants, and your family from avoidable fire hazards — and make sure your electrical systems meet the latest safety standards in New Zealand.
