Product Safety Recall — Christchurch & Canterbury

Is Your Bathroom Hiding A Fire Hazard?

The recalled Serene S2068, S207T and S2069 bathroom heaters are still installed in thousands of Christchurch homes. If one of these units is in your bathroom, WeDo Electrical can check it, disconnect it safely, and replace it with a compliant, energy-efficient alternative.

  • Free Recalled Model Checks
  • Safe Disconnection & Removal
  • Compliant Replacement Heaters
  • Licensed & Registered Electricians
Serene S2068 bathroom heater recall - check and replacement Christchurch

Recall Safety Check

Confirming and replacing recalled bathroom heaters


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Found a Serene heater? Call027 484 0801
Product Safety Recall

Recalled Serene Bathroom Heaters Still In Use

In the realm of home safety and electrical compliance, ensuring your bathroom appliances are up-to-date and hazard-free is more important than ever. One of the most alarming issues currently affecting homes across Christchurch and New Zealand is the continued use of the recalled Serene S2068, S207T, and S2069 bathroom heaters. Despite a nationwide prohibition, thousands of these unsafe heaters are still installed in residential properties, posing a serious fire risk and potential insurance liabilities.

At WeDo Electrical, we’re committed to protecting your home and loved ones by raising awareness about this urgent issue and offering prompt, professional removal and replacement services. The Ministry of Business, Innovation and Employment (MBIE) has confirmed that the S2068 model alone has caused at least 19 fires — and that more than 28,000 units of these models are still in use across the country, despite an official recall and ban on their operation.

Efficient electrical solutions are about more than energy savings — they’re about safety, compliance, and peace of mind. That’s why we’re helping Christchurch homeowners and landlords identify and remove these dangerous heaters before tragedy strikes. Don’t wait until winter — check your bathroom today, and if you find a Serene S2068, S207T, or S2069, contact WeDo Electrical to have it disconnected safely and replaced with a compliant, energy-efficient alternative.

Whether you're upgrading for safety, energy efficiency, or compliance, our team of qualified, registered electricians are ready to help. Visit wedoelectrical.co.nz to learn more or book your service now.

Urgent Warning

Two Christchurch House Fires Linked To Serene Heaters

Urgent Warning for Christchurch Homeowners: Recalled Serene Bathroom Heaters Still Causing Fires

Recent reports confirm that two house fires in Christchurch were caused by the Serene S2068 bathroom heater — a product already under an official New Zealand-wide recall due to a critical fire hazard. This particular model is known to have internal defects that worsen with age, making it extremely dangerous, especially as we head into the colder months.

The Ministry of Business, Innovation and Employment (MBIE) has estimated that while over 16,000 units have been decommissioned, more than 28,000 Serene S2068, S207T, and S2069 heaters remain in use across New Zealand homes. It is illegal to continue using these models, and insurance may not cover any fire-related damage if the recall guidance is ignored.

At WeDo Electrical, we’re urging all Christchurch homeowners, landlords, and property managers to check their bathrooms immediately. If a Serene S2068, S207T, or S2069 heater is installed, stop using it immediately and arrange for it to be professionally disconnected and removed.

Know The Risk

What You Need to Know:

Models at risk:

Serene S2068, S207T, and S2069 (check the label using your phone’s selfie mode)

Status:

Officially recalled and prohibited for use in NZ

Risk:

High fire danger — 19 confirmed fires to date

Insurance warning:

Claims may be denied if guidance is ignored

How We Help

How WeDo Electrical Can Help:

1

Confirm The Model

Identify and confirm if your bathroom heater is a recalled unit

2

Disconnect Safely

Safely disconnect and remove Serene S2068, S207T, and S2069 heaters

3

Replace The Unit

Replace old units with safe, energy-efficient alternatives

4

Certify The Work

Issue safety certificates and compliance documentation

Take Action

Don’t Wait For An Emergency

Whether you’re a homeowner, landlord, or property manager, our qualified electricians are available across Christchurch and Canterbury to ensure your property is safe and compliant. Don’t wait for an emergency to take action.

Contact us today at wedoelectrical.co.nz to schedule a fast heater inspection or removal service.

Protect your home, your tenants, and your family from avoidable fire hazards — and make sure your electrical systems meet the latest safety standards in New Zealand.

Replacement Service

Need to Replace Your Bathroom Heater in Christchurch?

If you’re in Christchurch and need help replacing your bathroom heater — especially the Serene S2068, which has been linked to fire risks — we can help, weekends included.

Whether you're ready to book a professional installation or just need help choosing a safe, reliable model, we’ve got you covered.

💬 Want a quick quote or site visit? Just let us know.

🔧 We charge between $150 and $500 + GST for professional installation by a licensed electrician, depending on the complexity of the job and whether extra wiring. Please note: This does not include the cost of the bathroom heater itself — heater pricing is listed below.

👇 Choose the type of bathroom heater you’re interested in below, and we’ll take care of the rest — safely and to code.

Replacement Options

Bathroom Heater Options We Install

Goldair Bathroom Fan Heater CBH450

Goldair Bathroom Fan Heater CBH450

Keep your bathroom or laundry warm and dry with instant heat from this Bathroom Fan Heater. Easy pull cord operation provides heat instantly and the auto step-down thermostat maintains the feeling of warmth. 2 Heat Settings: 2000/1000W with Automatic Step-down. Ceramic PTC Heating Element. White plastic finish. Pull Cord On/Off Includes indicator light to show when operating. Wall mounted with quick connect base plate.

Price: $149.00

Goldair Bathroom Fan Heater w/WiFi GBH500

Goldair Bathroom Fan Heater w/WiFi GBH500

Keep your bathroom or laundry warm and dry with the Goldair Bathroom Fan Heater w/WiFi. This fan heater offers instant heat and is WiFi and Smart home enabled for ultimate convenience. 2 Heat Settings: 1000/2000W. White LED display. White Easy Clean Surface. Room Temperature Display. 3 Hour timer. 12 or 24 hour clock display. Remote control with holder.

Price: $229.00

Found A Recalled Heater? Let’s Fix It Safely.

At WEDO Electrical, we're poised to collaborate with forward-looking individuals and enterprises as they embark on the path to a brighter future. Contact us today to explore how our top-notch electrical solutions can illuminate your journey!

Tell us about the bathroom heater you want to replace or Place an Order Now